Just as batteries of electric vehicles need good maintenance and have to be protected in order to prolong their useful life, so recharging points have to be in good condition in order to offer a good recharging service.
In addition to the preventative maintenance that the Endolla service carries out at its recharging stations, today we would like to show you a series of measures, so that you can help us to maintain the network’s recharging points in a good state of repair.
Recommendations for taking care of recharging stations
- The recharging points and the smou app have a response time when your activate the service. If you try various times, you can block the point. When you arrive at the recharging point and scan the QR code, be patient.
- The rapid recharging point’s cabling and connectors are heavier and may be damaged if they fall on the ground. Once you have connected the cable to your car, make sure that it does not fall off and break, and above all, also protect yourself, so that you don’t get hurt.
- If you choose a normal recharging point and use your own recharging cable, make sure the cable is properly connected to the vehicle and the recharging point. If not, you won’t be able to start recharging.
- Once you have charged your vehicle, check that the hosing has been properly blocked and collect the cable from the pavement. By doing this, you will help to keep it in good condition and prevent incidents with other drivers who wish to use the recharging point.
- And remember that the emergency button should only be pressed in the case of a real emergency. If there is an incident during the recharging process, contact us by using the website form or call the phone number you will see on the recharging point.
Taking care with the recharging points and using them properly are key factors for ensuring their maintenance. Help us to use the network properly and improve the service you receive!